Please draw your attention to the following:
Accommodation is guaranteed only after the Reservation department examines your application and signs it with special reservation number. We’ll inform you the reservation number by e-mail, fax or telephone – according to the information indicated in your apply reservation form.
CHECK-IN and CHECK OUT TIME – 12:00 noon.
Early check-in surcharge (from 00:00 up to 12:00 noon) is 50% of the room rate.
Extension stay surcharge (from 12:00 noon up to 24:00) is 50% of the room rate.
Payments must be done in local currency (UAH) according to the Hotel rates.
We accept cash and credit cards (AmEx, Visa, Eurocard/MasterCard). Authorized letters with credit card number and validity may also be accepted.
Cancellation policy: reservation must be cancelled not later then 3 day prior to the arrival day. Late cancellation or no show will result in a cancellation fee equal to 100% of the room rate. |